Frequently Asked Questions (FAQ) – HRH Pet Services, LLC

What areas do you serve?

HRH Pet Services, LLC covers the following areas;

Fairfax, Fairfax Station, Clifton, Burke, Springfield, Manassas and Centerville

Are you licensed, bonded and insured?

Yes HRH Pet Services, LLC is licensed , bonded and insured, we are happy to provide a copy of the documentation upon request.

Are you a registered company?

Yes, HRH Pet Services is a registered LLC in the State of Virginia

When is my payment due & how do I make a payment?

If you are paying cash or check this can be given to us at the initial consultation or left for us to collect when we make our first visit.

Payment for your pet sitting service is due before or at the time of your pet sitting service.

We also accept Venmo online payments which should be to Raquel Foster@HRHPetServicesPaypal 

Please make checks payable to Raquel Foster

There is a $25 charge for all returned checks.

Do you offer emergency on call pet sitting services?

Without a doubt! We offer 24/7 emergency pet sitting services for our established clients.

Do I provide you with keys?

We want to insure that your property is safe at all times, HRH Pet Services requires 2 copies of your keys, a garage code, barn keys or access to a lock box. Keys remain with us secured or they can be reurned at the end of service.

What are your minimum pet sitting visit requirements?

Every pet is different, some can be left alone for longer periods of time than others. We are always happy to make extra visits, alot depends on what makes the pet owner comfortable. Our requirements are in place for the safety, sanity and well being of your pet. Your pet is our priority.

Cats must be visited at least once a day

Dogs must be visited at least once every 12 hours

Crated dogs & puppies, at least once every 5 hours during the day

Small animals, at least once a day

Horses, at least twice a day (we recommend 3 visits)